We understand the importance of ensuring your satisfaction with our products, so if you ever need to make an exchange, we're here to help. However, it is important to highlight that WE DO NOT OFFER A REFUND OF AMOUNT PAID. Our exchange policy provides for the possibility of replacing the product with another item available in our store. If you wish to exchange a product, please contact our customer service team by email [email protected] OR WHATSAPP +55 61 995723468 for more information about the exchange process. Our team will be ready to provide all necessary guidance and ensure that the exchange is done quickly and efficiently. We remind you that, according to our policy, THE EXCHANGE FREIGHT IS AT THE CUSTOMER'S ACCOUNT. Therefore, it is important to consider this cost when requesting an exchange. Our goal is to provide you with a satisfying shopping experience and meet your needs in the best possible way. We are available to help and ensure you have a positive experience with us.
ABOUT RETURNS
We value your satisfaction with our products. If for some reason you change your mind after making your purchase, we're here to help. If you wish to request the cancellation of your purchase due to regret, please contact our customer service center immediately.
It is important to remember that, to effect the return, the products must be in their original packaging and must not have been violated or opened. If the product has been removed from the original packaging, we regret to inform you that we will not be able to accept the return.
Our customer service team is ready to assist with the cancellation process and provide you with all the information you need to ensure a smooth experience. At Mariah Multimarcas, we are committed to meeting your needs in the best possible way.